1. Don’t think of it as competition
Think of it as consensus building. You’re not going to reach a truly positive solution if you view a disagreement as a competition.
2. Listen actively
Try restating or reframing what the other person has said, or even ask a question. Make eye contact to show you’re truly engaged.
3. Reserve judgment
My authority as premier allows me to say, “This is the way it’s going to be.” When I first came into office I realized that some people were waiting for me to do that. But I actually want to hear what everybody has to say, because that’s how we get to the best solutions.
4. Agree to disagree
Sometimes it’s best to go with the solution that the largest number of people can live with, while acknowledging the disagreements around the table. As long as everyone feels they’ve been heard and the process was respectful, they won’t be as upset about a decision that goes against their opinion.